Major Sports League

A major sports league required secure and reliable voice communications among management and athletes during events. The phones are in hostile environments where they are subject to extreme weather conditions, hosing down, and potential abuse. The Emcom solution was its IP6030-3HR rugged handset phone with dial pad and display, housed in the Emcom H351 weatherproof enclosure. The Emcom solution included …

East Side Access

As part of the Long Island Railroad (LIRR) East Side Access (ESA) project, Emcom provided Passenger Emergency Telephones (PETs), Tunnel Emergency Telephones (TETs), and Blue Light Stations (BLS) as well as an adaptation of EmVista as the ESA Voice Communications System (VCS) head-end. In addition to engineering and development to meet the detailed specification, Emcom created extensive documentation to meet …

New York City Transit

Emcom has partnered with New York City Transit (NYCT) over the past dozen years to keep pace with NYCT’s evolving requirements for passenger communications. The initial need was to supplement passengers’ reliance on station agents for assistance, made acute because of plans to close some station booths and curtail the operating hours of others. The initial Emcom EmVista solution was …

Sound Transit, Seattle Light Rail Link

From the beginning, and for more than a dozen years, Emcom has supported Sound Transit’s expanding light rail communications system of platform Passenger Emergency Telephones (PETs) and wayside Emergency Telephones (ETELs), all Emcom phones. The Sound Transit EmVista solution involved a head-end with redundant servers and local controllers that backstop the head-end in case of network or head-end failure. In …

South Eastern Pennsylvania Transportation Authority (SEPTA)

Emcom has had a continuing relationship with the Southeast Pennsylvania Transportation Authority (SEPTA) for the past decade, starting with an EmVista system to route calls from analog Emergency Call Boxes (ECBs) on rail platforms to a Transit Police response center at SEPTA headquarters. The Emcom solution included controls to set the ECBs to “blast mode” so Transit Police could use …

North County Transit District (NCTD)

The EmVista Central System provides endpoint connections to analog Emergency Call Boxes through VoIP telephony gateways on the network. These Emergency Call Boxes are configured and tested through the EmVista Maintenance Station. The system also provides endpoint connections to the Sprinter Radio System. Radio connections appear at authorized Agent Stations including radio voter results. At the Agent Station, automatic transmitter …

Life Safety Communications for Public Spaces of All Sizes

For owners, operators and managers of public spaces: whether you install just 3 or 4 help (end) points or thousands of them, there is an EmVista software edition to support your needs and goals.  A comparison chart explains the details for each of the three EmVista Editions here.  Emcom’s VoIP end-points are suitable for all applications. Hardware options are ADA-compliant and …

Visit Booth 1415 @ NJ League of Municipalities

Visit Emcom in Atlantic City - Booth 1415! The 2019 NJLM Conference theme, "Igniting Local Engagement," and will be held at the Atlantic City Convention Center, November 19-21. Each year, the League Conference offers more than 100 educational sessions covering topics from the basics of municipal operations to more advanced approaches to technical issues. The mobile app for the 104th …

Keeping Airports Secure

Keeping travelers at an international airport safe:  One major airport has deployed over 1,300 centrally connected Emcom intercoms, networked to an EmVista Central head-end monitoring system, ensuring secure airport areas remain secure.